Please rate the survey questions below based on the following scale. N/A = Not Applicable, 1 = Unsatisfactory, 2 = Fair, 3 = Average, 4 = Good, 5 = Excellent. 1. Was our staff friendly and helpful on the phone with you? * N/A12345 2. Have all office staff members been courteous and helpful? * N/A12345 3. Were your benefits adequately explained to you? * N/A12345 4. Have the office and treatment areas always been clean and comfortable? * N/A12345 5. Did the clinic have scheduled appointments at convenient times for you? * N/A12345 6. Was it easy to schedule your appointments? * N/A12345 7. Were you always seen promptly when you arrived for treatment? * N/A12345 8. Was the check-in process prompt and efficient? * N/A12345 9. Was your therapist courteous and helpful? * N/A12345 10. Did your physician/therapist fully explain your problem and how they would treat it? * N/A12345 11. Did you receive a home program and were you instructed properly in activities to do at home? * N/A12345 12. Would you recommend this facility to your friends or family? * N/A12345 13. Will you return to our practice if future care is needed? * N/A12345 14. How was your overall satisfaction with your experience in therapy? * N/A12345 Submit We Provide the highest level of satisfaction care & services to our patients. Request a consult
